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Privacy Policy

Last Updated: 11/17/2025

 

W.H. Peters Outdoor Adventures LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use any of our services, including kayak tours, eco-tours, and kayak instruction.

 

By using our site or booking services, you agree to the practices described in this Privacy Policy.

 

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1. Information We Collect

 

Information You Provide Voluntarily

 

We collect personal information that you provide directly to us, including:

 

Name

 

Email address

 

Phone number

 

Payment information (processed securely through third-party providers)

 

Emergency contact information (for tour safety)

 

Any information submitted through contact forms, booking forms, or email communication


 

Automatically Collected Information

 

When you visit our website, Wix (our website host) automatically collects certain data, including:

 

IP address

 

Device and browser type

 

Pages visited

 

Cookies and usage analytics


This information helps us improve website performance, booking functionality, and customer experience.


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2. How We Use Your Information

 

We use collected information to:

 

Process and manage tour or instruction bookings

 

Communicate with you regarding reservations, updates, or safety information

 

Respond to questions or customer support requests

 

Improve website performance and user experience

 

Send optional promotional or informational emails (only with your consent)

 

Comply with legal obligations and safety requirements associated with guided outdoor activities


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3. How We Share Your Information

 

We do not sell your personal information.

 

We may share information only with:

 

Service providers such as Wix, payment processors, or scheduling tools needed to operate our business

 

Emergency personnel if required for safety or incident response

 

Legal authorities if required by law or to protect the safety of guests and staff


All third-party providers follow their own privacy and security standards.


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4. Cookies and Tracking Technologies

 

Our website uses cookies and analytics tools through Wix to:

 

Improve functionality

 

Track site performance

 

Enhance your booking experience

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You can control cookie settings through your browser.

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5. Data Security

 

We take reasonable measures to protect your information, including encryption, secure payment processing, and access controls. However, no online data transmission is 100% secure.


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6. Data Retention

 

We retain personal information only as long as necessary to:

 

Provide the services you requested

 

Maintain booking records

 

Comply with legal or safety requirements


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7. Your Rights

 

Depending on your location, you may have the right to:

 

Access your personal data

 

Update or correct your information

 

Request deletion of your data

 

Opt out of promotional emails

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To make a request, contact us at info@petersoutdoor.com.

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8. Children’s Privacy

 

Our services are not directed to children under the age of 13. We do not knowingly collect information from children without parental consent.


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9. Links to Third-Party Services

 

Our website may link to third-party websites or services. We are not responsible for their privacy practices.


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10. Changes to This Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.


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11. Contact Us

 

If you have questions about this Privacy Policy or your data, contact us at:

W.H. Peters Outdoor Adventures LLC

Email: info@petersoutdoor.com

Phone: 410-375-1025

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